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Help and support

How can we help?

Start with the quick answers below. If the problem is still there, a signed-in member can send a private request and read the reply right here.

Frequent questions

I forgot my password

Recovery only works through an email address you added and confirmed beforehand.

Deleting an account

After you request deletion you have 14 days to cancel. The account is switched off for that period.

Safety and reports

Use the Report action to report content or an account; write to us here about anything urgent.

The account is blocked

You can appeal a block from the blocked account page; the help page stays available too.

Need private help?

Sign in to send a request. An email address is not required to register.

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